Privacy Policy

This Privacy Policy explains how personal data is gathered, utilized, and disclosed when you access or make a purchase through www.hirvagems.com.

Information We Collect

When you visit the website, certain details related to your device are automatically captured. This may include your browser type, IP address, time zone, and cookies installed on your device. As you navigate the site, we also collect data regarding the pages or products you view, the referral sources that directed you to the website, and how you interact with various site features. This data is collectively referred to as “Device Information.”

Device Information is collected through the following technologies:

• Cookies: Small data files stored on your device that often contain an anonymous unique identifier. Additional information about cookies and how to disable them is available at http://www.allaboutcookies.org.

• Log Files: These record site activity and may include IP address, browser type, internet service provider, referring or exit pages, and date and time stamps.

• Web Beacons, Tags, and Pixels: Digital files used to analyze browsing behavior and site engagement.

When you make or attempt to make a purchase, additional information is collected, including your name, billing address, shipping address, payment-related details, email address, and phone number. Payment credentials such as credit card details are not stored by us. This data is referred to as “Order Information.”

The term “Personal Information” within this policy includes both Device Information and Order Information. We are not responsible for the accuracy or authenticity of any personal or sensitive information provided by you.

Use of Personal Information

Order Information is primarily used to process and fulfill transactions. This includes payment processing, order confirmations, invoicing, and shipping arrangements. Additionally, Order Information may be used to:

• Communicate with you regarding your orders or inquiries

• Screen transactions for potential risk or fraudulent activity

• Share product updates, services, or promotional content aligned with your preferences

Device Information helps us detect possible security threats, particularly through IP analysis, and supports efforts to improve website performance. This includes analyzing customer behavior, optimizing user experience, and evaluating the effectiveness of marketing and advertising initiatives.

Sharing of Personal Information

Personal Information may be shared with trusted third parties who assist in operating the website and delivering services. For example, Shopify powers our online store. Details regarding Shopify’s data handling practices can be found at https://www.shopify.com/legal/privacy.

We also use Google Analytics to understand user interaction with the website. Google’s privacy practices are available at https://www.google.com/intl/en/policies/privacy/. You may opt out of Google Analytics tracking via https://tools.google.com/dlpage/gaoptout.

Personal Information may also be disclosed to comply with legal obligations, respond to lawful requests, or safeguard our rights and interests.

Behavioural Advertising

Personal Information may be used to deliver targeted advertisements and marketing communications considered relevant to you. Additional insights into targeted advertising are available through the Network Advertising Initiative at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You may opt out of targeted advertising through the following platforms:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt out of certain advertising services via the Digital Advertising Alliance at http://optout.aboutads.info/.

Do Not Track

The website does not modify its data collection practices in response to “Do Not Track” signals from web browsers.

Your Rights

Before creating an account or sharing personal or sensitive data, you may choose not to provide such information or withhold consent. In such cases, access to certain goods or services may be restricted at our discretion.

If you reside in Europe, you have the right to access, correct, update, or request deletion of your personal data. Requests can be submitted via the contact details below or by emailing hirvagems@gmail.com with the subject line “Review/Changes of My Personal Data.”

For European residents, personal data is processed to fulfill contractual obligations or pursue legitimate business interests. Information may be transferred outside Europe, including to Canada and the United States.

Requests for review, correction, or deletion of personal data will be addressed within 60 days of receiving written communication. Consent may also be withdrawn at any time by submitting a written request or emailing hirvagems@gmail.com with the subject “Withdrawal of Consent for My Personal Data.” Upon withdrawal, continued access to goods or services may be discontinued at our discretion.

Data Retention

Order Information is retained for record-keeping purposes unless a request for deletion is received.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory modifications.

Agreement to Receive Communication

By accepting the Terms of Service, you consent to receive communications through various channels, including in-app notifications, SMS, RCS, email, promotional or marketing calls, and newsletters. These communications may relate to account activity, transactions, service updates, promotional campaigns, or relevant third-party offers where applicable.

Contact Information

For additional information regarding privacy practices, inquiries, or complaints, please visit hirvagems.com or contact us at hirvagems@gmail.com.