Privacy Policy

1. Information We Collect

When you visit our jewelry store or make a purchase, we collect information to provide you with the best shopping experience:

  • Personal Information: Name, email address, phone number, billing and shipping addresses
  • Payment Information: Credit card details and billing information (securely processed)
  • Order Information: Products purchased, order history, and preferences
  • Website Usage: IP address, browser type, pages visited, and shopping behavior

2. How We Use Your Information

We use your information to:

  • Process and fulfill your jewelry orders
  • Communicate about your orders and provide customer support
  • Send promotional emails about new collections and special offers (with your consent)
  • Improve our website and jewelry selection
  • Prevent fraud and ensure secure transactions

3. Information Sharing

We respect your privacy and do not sell your personal information. We may share information with:

  • Service Providers: Payment processors, shipping companies, and email service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition

4. Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption for all transactions
  • Secure payment processing
  • Regular security audits
  • Limited access to personal information

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Unsubscribe from marketing emails
  • Request deletion of your data
  • Opt-out of data collection (where applicable)

6. Cookies and Tracking

We use cookies to enhance your shopping experience by:

  • Remembering your preferences and cart items
  • Analyzing website traffic and performance
  • Personalizing content and recommendations

7. Third-Party Services

Our website may use third-party services such as:

  • Google Analytics for website analytics
  • Social media plugins
  • Payment processors like Shopify Payments

8. Children's Privacy

Our jewelry store is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. International Customers

If you are located outside India, please note that your information may be transferred to and processed in India where our servers are located.

10. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our website.

Contact Us

If you have any questions about this privacy policy or your personal information, please contact us:

  • Email: [Your Email Address]
  • Phone: [Your Phone Number]
  • Address: [Your Business Address]

This privacy policy helps ensure transparency about how we handle your personal information while you shop for beautiful jewelry at HirvaGems.